| Q. |
How do I join DebtorChecker? |
| A. |
Click Here to download full instructions with screen shots on how to become a member of DebtorChecker. |
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| Q. |
How much does it cost to become a member of DebtorChecker? |
| A. |
A 12 month subscription costs £24.99. |
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| Q. |
How do I find out if I have been added as a bad debtor on DebtorChecker |
| A. |
There is a link at the bottom of the Home Page. "Have I been recorded as a bad debtor on DebtorChecker". This takes you to a page that requests your details and a fee of £2.00. A search for your details will be performed and the results will be posted using Royal Mail. |
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| Q. |
I am a member of DebtorChecker, how do I check whether my prospective customer is on the DebtorChecker list? |
| A. |
Click Here to download full instructions with screen shots on how to perform searches of the DebtorChecker database. |
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| Q. |
I am a member of DebtorChecker, How do I add a Debtor to DebtorChecker? |
| A. |
Click Here to download full instructions with screen shots on how to add a Debtor to the DebtorChecker database. |
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| Q. |
I put a Debtor on the DebtorChecker list and they have since paid some but not all of the debt. Can I adjust the amount of the debt to reflect this payment. |
| A. |
Yes you can. For full instructions Click Here to download instructions with screen shots that explain how to adjust the amount of debt your debtor has. |
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| Q. |
I put a debtor on the DebtorChecker list and now they have paid what they owe. How do I remove this debtor from the DebtorChecker list? |
| A. |
Click Here to download full instructions with screen shots on how to remove a debtor. |
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| Q. |
When do I have to inform my customer that I use DebtorChecker? |
| A. |
You must inform your customer if you intend to add them to the DebtorChecker database. We recommend you write to them as part of your debt collection procedure. Click Here to download a template debt recovery letter that informs your customer that if they do not pay their debt within a specified period their details will be added to the DebtorChecker Credit Reference Agency's database. |
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| Q. |
If I find that a new or prospective customer has been entered as a Bad Debtor in DebtorChecker database what should I do next? |
| A. |
This decision is really up to you. Here are some options: |
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You can either ask for the whole payment up front, explaining that you have performed a check on DebtorChecker and have found that they have a bad debt. You may loose the job but remember a sale is not a sale until you have been paid. |
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You can refuse to deal with that customer until they pay their debts registered with DebtorChecker and then pay you up front. |
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You can refuse to deal with the customer full stop. |
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You can risk it and do the job and hope that you get paid. Not Recommended! |
